1. Use of this site


By using this Website, you accept the Terms and Conditions of Use and the Privacy Policy. Please read and carefully review the agreement on the Terms and Conditions of Use and the Privacy Policy before using this Website.

This Website is owned by:
Merck Sharp & Dohme (IA) LLC, Agency in Chile
Mariano Sánchez Fontecilla 310, Piso 5, Las Condes, Santiago de Chile
Tel: +562 2655 8960
Email: dpoc.chile@msd.com
RUT: 59.043.540-6

MSD Chile (hereinafter, MSD) is a pharmaceutical laboratory belonging to the group Merck & Co., Inc., Kenilworth, NJ, USA.
This Website offers content and services about MSD, its products, and any other content and services.

This Website does not offer specific medical advice or diagnosis for patients.


2. Content of the Terms of Use


2.1 Acceptance: By using the Website, you agree to comply with this Terms and Conditions of Use Agreement. MSD reserves the right to modify these, in all or part, the Terms and Conditions of Use when it considers it pertinent. Notwithstanding, MSD declares, a notice of these changes and the effective date of the changes will always be published.

Therefore, your access to and use of the information contained in said Website is subject to these Terms and Conditions of Use and to all applicable laws. By accessing and browsing the Website, you accept, without limitation or qualification, these Terms and Conditions of Use. #Rn


2.2 Conditions of Use of the Website: Access to the Website is free. The User agrees not to use the Website for fraudulent purposes, as well as not to carry out any conduct that could damage the image, interests and rights of MSD or third parties. Likewise, the User agrees not to carry out any act in order to damage, disable or overload the Website, or to prevent, in any way, its normal use and operation.

The User is informed that in the event that they breach (or it is reasonably suspected that they may be breaching) the content of this, the Privacy Policy or any other particular terms or conditions contained in the Website, MSD reserves the right to limit, suspend or terminate your access to the Website, adopting any technical measure that is necessary for that purpose. MSD reserves, at all times, the power to decide on the continuity of the Website or its contents.

2.3. Registration: This Website will be enabled exclusively for previously registered users in accordance with the procedure previously determined for these purposes by MSD. When registering, the User (through their legal representative (s)) declares and guarantees that: (i) all the data provided in the registration form previously indicated, and those that are requested in the future, are true and current, and that it will communicate to MSD from time to time, any changes in them; and (ii) accept these Terms and Conditions for using the Web Shop.

2.4. Scope: The Terms and Conditions of Use established in this agreement apply only to the use of the Website by clients of the MSD Human Health Division created as such in COMET and who are enabled to buy through this Web platform- shop prior to the creation of its User in it. In accordance with the authorized and / or authorized subjects according to current legislation, and in accordance with the provisions of Supreme Decree No. 466 of 1985 of the Ministry of Health, and its updates. The objective of this Website is to facilitate the client's day-to-day tasks related to the general process of purchase orders and information related to the management of a “Business to business” (B2B) client. To create a User, the client must complete the registration form and expressly accept the Privacy Consent.

2.5 Medical Information / Conditions: While there may be information on the Website related to certain medical conditions and their treatment, this at no time constitutes a diagnosis. In light of this, should a medical condition exist, you should immediately consult your own physician or health care provider. MSD, in no case, offers personalized medical diagnoses or advice on specific treatments for each patient. In fact, only your doctor or other licensed and qualified health professional, as an expert intermediary, can provide medical advice and determine whether a product described on this Website or any other, is appropriate for you.


CONSULT YOUR PHYSICIAN OR OTHER QUALIFIED AND QUALIFIED HEALTH PROFESSIONAL BEFORE USING ANY PRODUCT MENTIONED ON THIS OR ANY OTHER WEBSITE.


2.6 Description of services: Among the services that you will find on the Website are, in an illustrative way: the creation and management of purchase orders, “order tracking”, “shopping cart”, document repository and other futures that may be enabled within the framework of the activities related to the processing of orders required by B2B clients and their management. The Website contains material about MSD and its products. Your access and use of the information contained in said Website is subject to these Terms and Conditions of Use and to all applicable laws. By accessing and browsing the Website, you accept, without limitation or qualification, these Terms and Conditions of Use. #Rn


2.7 Intellectual Property: The intellectual and industrial property rights and distinctive signs included on the Website (trademarks and trade names), as well as the different elements that comprise it (hereinafter, the “Contents”) are the property of MSD or its licensors. In this way, MSD is the exclusive owner of all intellectual and industrial property rights over the Website and its content, and / or has the corresponding authorizations for its legitimate use.

The User is expressly prohibited from reproducing, transforming, distributing, publicly communicating, making available, extracting and / or reusing the Website, its Contents and / or the distinctive signs of MSD.
The user declares and guarantees that the images, videos, files or any other content that uploads to the Website and that may be subject to intellectual property rights are their property, assigning to Merck Sharp & Dohme ( IA) LLC the rights, non-exclusive, of exploitation, reproduction, distribution, and public communication of the same during their entire validity period and for the entire world territory.


3. Information provided by the User: The user represents and guarantees that all the information provided is true and correct, being solely responsible for the veracity and accuracy of the information provided to MSD.
In this sense, the User declares to be solely responsible for the information they can provide by participating in the sections of the Website that allow it - for example, by including opinions or data such as questions, comments, suggestions or the like. related to the content of this Website. In this way, it will be understood, for all applicable purposes, that this information will be public for all Users of the Website and, consequently, will be treated as non-confidential and MSD will have no obligation of any kind with respect to said information. and you are free to reproduce, use, reveal, delete and distribute the aforementioned information to third parties without limitations. Likewise, regarding the opinions expressed by the User in the various sections of the Website, it is declared that MSD cannot be interpreted as supporting or sharing these, in any way.

The User declares and guarantees that the information or material delivered to MSD on the occasion of its use on the Website, especially, but not limited to, photographs, images, videos or files, in no way affect, violate or They are unaware of copyrights, intellectual property or any other rights of third parties.

4. Communication of illegal activities I have inappropriate: In the event that the User had knowledge that any kind of information or content on the Website or provided through it are illegal, harmful to the rights of third parties, contrary to what is established in these Terms and Conditions of Use or, in any other way, harmful or contrary to morals, uses and customs, you can contact MSD at the address dpoc.chile@msd.com, within one (1) business day or three ( 3) calendar days from being made aware, MSD undertakes to give the communication the procedure it deems appropriate.
MSD reserves the right to suspend or withdraw content that, although not illegal, is contrary to the rules established in the Terms and Conditions of Use, weighing in each case the legal rights in conflict.


5. Disclaimer of warranties and limitation of liability: MSD has taken reasonable steps to include accurate and up-to-date information on the Website. However, MSD makes no warranties or representations of any kind as to its accuracy, timeliness, or completeness.


6. Links policy (“Links”)

MSD will not be responsible for the services and content provided through Websites linked to this platform.

The User who wants to introduce links from their own web pages to the Website must comply with the conditions detailed below:

1. The link will only link to the main page of the Website, but may not reproduce it in any way (online links, copy of texts, graphics, etc.)

2. It will be prohibited in any case to establish frames or frames of any kind that surround the website or allow the display of content through addresses of Internet other than those of the Website and, in any case, when they are viewed together with content outside the Website.

Any use that produces, or may produce, error, confusion or deception in Users about the true origin of the service or content, or that affects the reputation and interests of MSD is prohibited.
MSD will not be responsible for the contents of any linked site and no representation is made regarding the content or the accuracy of the material on such sites.

7. Liability and dispute resolution: If your violation of the Terms and Conditions of Use causes harm to others, you agree to indemnify and hold MSD harmless from and against any loss, damage or expense. If any dispute arises between us regarding these Terms and Conditions of Use or your use of one or more of the sections of the Website, it will be resolved through good faith negotiations between the parties. If such efforts are unsuccessful, all controversies, claims or disputes will be submitted to the jurisdiction of the Courts of Justice of Santiago, Chile.
These Terms and Conditions of Use are governed and interpreted under the Laws of Chile.

8. Privacy: When entering for the first time, the User must expressly accept the “Privacy Consent” that will be requested when registering on the platform. Please see the Privacy Notice and Privacy Policy for information on how the company protects and protects your personal information by accepting these Terms and Conditions of Use and the Privacy Consent.

9. Pharmacovigilance: In the event of detection of any adverse event associated with the use of any MSD Chile product, product quality problems, or its use in pregnancy or lactation, and that had not been previously reported, You must notify it by email to the address dpoc.chile@msd.com or by calling the telephone number +562 2655 8960, within one (1) business day or three (3) calendar days, whichever occurs before, after receipt, in order to be processed by the Pharmacovigilance area of MSD. The notification of adverse events to MSD must not interfere at any time with the notification to the Subdepartment of Pharmacovigilance of ANAMED (Institute of Public Health)


10. Capacity to contract: The services offered on the Website are available only to those Users who have the legal capacity to contract and who are authorized to access this Website. If an entity does not have the legal capacity to contract, it must refrain from using the services offered on the Website. MSD may, at any time, temporarily or permanently, suspend the participation of Users who prove that they lack the legal capacity to use the services offered on the site or have provided false, inaccurate or fraudulent information for its use.

11. Validity of Terms and Conditions of Use: These Terms and Conditions of Use will enter into force as of [15] of [12] of [2021] and will remain in force as long as they are not modified by another instrument that will be duly informed in the website.